F

Freshdesk Freddy EU AI Act Compliance Profile

Freshworks · Visit website

Risk Classification
LIMITED RISK
Art. 50, 52
Limited Risk AI System
Model Info
Provider Info
ProviderFreshworks
Categorycustomer service
Visit website
Obligations
3apply
~16h effort
Ensure AI Literacy of Staff
Notify Individuals of Emotion Recognition / Biometric Categorization
Label Deep Fakes and AI-Generated Content for Public
$ npx complior scan

Your risk depends on how you use Freshdesk Freddy

Usage ContextRisk LevelObligations
Internal coding toolMINIMAL3 obligations (~12h)
Customer support botLIMITED7 obligations (~32h)
HR screening / hiringHIGH19 obligations (~120h)
Credit decisionsHIGH19 obligations (~120h)
Medical triageHIGH19 obligations (~120h)

Why this tool is classified as LIMITED RISK

Freshdesk Freddy is an AI model.

Applicable Articles

Article 4Ensure AI Literacy of Staff
REQUIREDDEADLINE PASSED
Obligation under Article 4 for Freshdesk Freddy deployers.
Article 50(3)Notify Individuals of Emotion Recognition / Biometric Categorization
REQUIREDAUG 2026
Article 50(4)Label Deep Fakes and AI-Generated Content for Public
REQUIREDAUG 2026
Article 50(1)Disclose AI Interaction to Users — Chatbot/Assistant
PROVIDER: Freshworks
Article 50(2)Mark AI-Generated Content — Machine-Readable
PROVIDER: Freshworks

Who does what

Freshworks (provider)Their job

  • Ensure AI Literacy of Staff (Article 4)
  • Disclose AI Interaction to Users — Chatbot/Assistant (Article 50(1))
  • Mark AI-Generated Content — Machine-Readable (Article 50(2))
  • Mark AI-Generated Images — C2PA/Watermark (Article 50(2))

You (deployer)Your job

  • Ensure AI Literacy of Staff (Article 4)
  • Notify Individuals of Emotion Recognition / Biometric Categorization (Article 50(3))
  • Label Deep Fakes and AI-Generated Content for Public (Article 50(4))
See full obligation checklist

Risk Assessment Reasoning

Freshdesk Freddy subject to Article 50 transparency obligations. Users must be informed of AI interaction and generated content must be marked.

Similar Models

Frequently Asked Questions

What is Freshdesk Freddy's EU AI Act risk classification?

+

Freshdesk Freddy is classified as LIMITED RISK under the EU AI Act.

What are my obligations if I deploy Freshdesk Freddy?

+

As a Freshdesk Freddy deployer, you have 3 base obligations (~16 hours estimated effort). Key articles: Article 4, Article 50(3), Article 50(4).

What is Freshdesk Freddy?

+

Freshdesk Freddy is a Unknown model. It has 0 downloads on HuggingFace.

What are the EU AI Act deadlines for Freshdesk Freddy?

+

Already passed: Ensure AI Literacy of Staff — 2025-02-02. Upcoming: Notify Individuals of Emotion Recognition / Biometric Categorization — 2026-08-02. Upcoming: Label Deep Fakes and AI-Generated Content for Public — 2026-08-02.

Check Freshdesk Freddy compliance in your codebase

One command to scan. Open-source CLI.

$ npx complior scan