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Kustomer EU AI Act Compliance Profile
Kustomer · Visit website ↗
① Risk Classification
MINIMAL
Voluntary
Minimal Risk AI System
② Model Info
③ Provider Info
④ Obligations
1apply
~8h effort
□ Ensure AI Literacy of Staff
$ npx complior scan
Your risk depends on how you use Kustomer
| Usage Context | Risk Level | Obligations |
|---|---|---|
| Internal coding tool | MINIMAL | 3 obligations (~12h) |
| Customer support bot | LIMITED | 7 obligations (~32h) |
| HR screening / hiring | HIGH | 19 obligations (~120h) |
| Credit decisions | HIGH | 19 obligations (~120h) |
| Medical triage | HIGH | 19 obligations (~120h) |
Why this tool is classified as MINIMAL
AI-powered CRM for customer service
Applicable Articles
Who does what
Kustomer (provider)Their job
- •Ensure AI Literacy of Staff (Article 4)
Risk Assessment Reasoning
Kustomer classified as minimal risk. Only AI literacy (Article 4) obligations apply. Voluntary codes of conduct encouraged.
Similar Models
Frequently Asked Questions
What is Kustomer's EU AI Act risk classification?
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Kustomer is classified as MINIMAL under the EU AI Act.
What are my obligations if I deploy Kustomer?
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As a Kustomer deployer, you have 1 base obligations (~8 hours estimated effort). Key articles: Article 4.
What is Kustomer?
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Kustomer is a Unknown model. It has 0 downloads on HuggingFace.
What are the EU AI Act deadlines for Kustomer?
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Already passed: Ensure AI Literacy of Staff — 2025-02-02.
Check Kustomer compliance in your codebase
One command to scan. Open-source CLI.
$ npx complior scan