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LivePerson EU AI Act Compliance Profile

LivePerson

Risk Classification
MINIMAL
Voluntary
Minimal Risk AI System
Model Info
Provider Info
ProviderLivePerson
Categorycustomer service
Obligations
1apply
~8h effort
Ensure AI Literacy of Staff
$ npx complior scan

Your risk depends on how you use LivePerson

Usage ContextRisk LevelObligations
Internal coding toolMINIMAL3 obligations (~12h)
Customer support botLIMITED7 obligations (~32h)
HR screening / hiringHIGH19 obligations (~120h)
Credit decisionsHIGH19 obligations (~120h)
Medical triageHIGH19 obligations (~120h)

Why this tool is classified as MINIMAL

Conversational AI platform for messaging-based customer engagement and support.

Applicable Articles

Article 4Ensure AI Literacy of Staff
REQUIREDDEADLINE PASSED
Obligation under Article 4 for LivePerson deployers.

Who does what

LivePerson (provider)Their job

  • Ensure AI Literacy of Staff (Article 4)

You (deployer)Your job

  • Ensure AI Literacy of Staff (Article 4)
See full obligation checklist

Risk Assessment Reasoning

LivePerson classified as minimal risk. Only AI literacy (Article 4) obligations apply. Voluntary codes of conduct encouraged.

Similar Models

Frequently Asked Questions

What is LivePerson's EU AI Act risk classification?

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LivePerson is classified as MINIMAL under the EU AI Act.

What are my obligations if I deploy LivePerson?

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As a LivePerson deployer, you have 1 base obligations (~8 hours estimated effort). Key articles: Article 4.

What is LivePerson?

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LivePerson is a Unknown model. It has 0 downloads on HuggingFace.

What are the EU AI Act deadlines for LivePerson?

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Already passed: Ensure AI Literacy of Staff — 2025-02-02.

Check LivePerson compliance in your codebase

One command to scan. Open-source CLI.

$ npx complior scan